Dublin City Bin Service in Mid February Information

Dear Councillor,

There continues to be huge media attention given to the bin issue.
However there are a number of facts that you should be made aware of
at this stage. Based on the presentation rates and tonnage collected
by Greyhound in the 3rd and 4th week of their service, it appears that
the vast majority of customers are now aware of the revised collection
dates and are availing of the service.

There continues to be some isolated reports to the Council of
individual houses and, in some cases, roads, being missed. In the
main, these are still relating to areas that were served by black bag
and green bin service. In each case we have made immediate contact
with Greyhound in order to arrange for collection. They have had a
number of additional crews and vehicles available for this particular
purpose for the first weeks of the service and have, generally,
responded quickly to our calls. We continue to have a number of staff
in direct contact with Greyhound as part of the hand over process and
this will continue for as long as necessary.

As of Monday last 13th February 2012 Greyhound indicated that there
was circa 18,000 customers who had not signed up for the service. Up
to Thursday evening 16th February 2012, a total of 4,700 of these
customers had made contact with Greyhound and had signed up for the
service. This leaves a balance of 13,300 and it is expected that more
customers who have yet to finalise arrangements will sign up with
Greyhound in the coming days. There are also customers who put bins
out very infrequently who will not decide to sign up until they wish
to use the service. It is also expected that a number of the customers
will have made or will make arrangements with alternative service

It should be noted that over the last number of years, when the City
Council was providing the collection, in the region of 8,000 to 12,000
customers would have been pursued for non payment of quarterly
charges and indeed placed on a black list for collection purposes.
Generally these customers subsequently either made payment in full or
made acceptable arrangements for payment and had their service
restored. The non-payers when we provided the service were spread
across the city and over different collection days. Greyhound report
that this situation also pertains at present. So when non-collection
is implemented it will be spread across the city and spread over five

There have been media reports that the number of black bags and
tonnages of dumped waste has jumped dramatically in recent days. This
is not the case. In any year the City Council between street sweepings
and dumped bags would collect approximately 13,000 tonnes or
approximately 36 tonnes of waste per day based on a seven day week.
There has been no increase in this figure since Greyhound took over.
In fact the figure has been lower for dumped bags recently because
Greyhound have collected the vast bulk of untagged waste. This will
obviously revert closer to the norm as they cease to collect untagged

As service is withdrawn to non-payers we will carry out our duties
under the litter pollution act i.e. preventing health hazards arising
from dumping as we always did and pursuing people who resort to this
behaviour. Separately under the Waste Management Acts we will be
checking with householders who do not have a collection as to how they
dispose of their waste.

I know there are still problems but there is also a lot of
misinformation. I hope this update is of assistance to you. If there
is any detail you wish to check please contact Damian Drumm Executive
Manager on 01 2222392.

Yours sincerely

John Tierney
Dublin City Manager
17th February 2012